VoIP has the ability to transform your business. Voice over IP phones allow you to run your business more effectively, have multiple offices, and save thousands of dollars a year on your phone bill. VoIP is alot easier than you think, and isn't reserved for the geeks!

Asterisk Open Source PBX for Business

Asterisk is a VoIP PBX with an open source license. Often PBX Systems are complex, require elaborate support agreements, and are inflexible to your needs. With Asterisk VoIP PBX the options are limitless. Totali can integrate your PBX into open standards based applications, such as your CRM or website, allowing you to leverage the awesome flexibility of your VoIP PBX.

Benefits of Asterisk VoIP PBX

Having a VoIP PBX has many benefits, we have listed a few common benefits for using VoIP:

  • Ability to trunk VoIP phone lines (incoming and outgoing) - cheaper calls
  • On hold music - you can easily license your favourite music
  • Caller ID with names (connected to your CRM)
  • Call Forwarding to your mobile
  • Conference Calling

There are too many options to list, if you can think of something your current PBX system cannot do, the chances are Asterisk can do it.

Totali VoIP Capabilities and Experience

Totali has set up a number of VoIP servers. Our main installations are for KAMAR Limited, where they run a busy helpdesk. They have many incoming and outgoing lines to keep their customers happy. KAMAR's VoIP solution involved setting up integrated caller ID, phone queues, and extensions outside of their office network. KAMAR's VoIP PBX allows them to run their helpdesk from any location with an Internet connection - this has meant they have been able to take staff to their annual conference, while maintaining a fully operational helpdesk.

We also practise what we preach. Our office phone system utilised VoIP trunking extensively. We have 5 incoming and outgoing VoIP lines, plus a physical landline. The benefits we have found for using VoIP is cost reduction in calls, we have an almost flat rate calling solution, allowing our team to call each other, and our clients without the worry of costly phone bills. This has helped grow our business from just two, to a team of five at the office, without any annoying interruptions to our phone service. This means we can serve our customers better, so they can always talk to someone at the office, no more voicemail!

VoIP Trunking

Often your existing phone numbers can be ported to your VoIP trunk. Normally your phone line is trunked by Telstra or Telecom, but now your phone can be trunked over the Internet, meaning you can access your phone from anywhere in the world. Having a VoIP trunk in Sydney, Australia means you have a local presence with your office based in Tauranga, New Zealand.

VoIP Phone System

Asterisk is a voice-over IP phone system designed around open hardware and systems. Asterisk Open Source PBX lets you have full control over your phone branch exchange, meaning you can easily route calls wherever you need them - even to your mobile phone. VoIP phone systems are often cheaper than leading proprietary phone systems that cost you thousands of dollars to buy or lease.