Get closer to your customers

CRM Integration

Having to manually transfer data between your e-commerce website and CRM means important information gets lost, duplicated or mis-matched between the different systems.

But we can integrate your e-commerce website with Salesforce, vtiger or another CRM, providing a seamless transfer of information between the two systems!

Updates happen instantly - as soon as new information and activity happens on your e-store, it syncs with your CRM.

Integrating your e-commerce website with your CRM gives you much greater control over your information, and better visibility of customer and buying behaviour.

Here are just a few examples:

  • Complete details of an online sale can be automatically added to a customer's CRM sales history
  • New customers can be added to a specific email database for easy future marketing
  • An online sale can fire off a task to a staff member to follow up for an up-sell opportunity
  • Quickly see who your best customers are
  • Analyse buying trends across types of customer, customer locations and more...

We don't just build websites - we create smart business systems that save you time and make you money. Contact us and let's discuss your e-commerce goals and how Totali can help you achieve them.

Blog articles

How to increase sales through your ecommerce website

This post covers a number of ways you can increase sales through your ecommerce website. It introduces the ecommerce revenue calculator, and then talks about different ways to improve the different metrics used the calculator. It provides you with a very clear understanding of how to manage your ecommerce website to drive more traffic.
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Setting up an online store

One of the hottest topics in business right now  is the relentless rise of ecommerce and the corresponding impact it is having on bricks and mortar retail businesses. Consequently, many business people who own retail and wholesale businesses are starting to look at how to join them, rather than try and beat them. This post provides an overview of the things you need to think about when setting up an ecommerce store. You can use this article as a...
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Google Adwords

Many businesses are completely wasting their money because they don’t understand how online advertising works, how to measure its effectiveness or how to improve its success rate.
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